Contact Us – Anti-virus-shop

What can we help you with?

I lost my complete data and want to recover it.

I need support on a new or existing order.

1. I didn’t receive the product key? — Check inbox + spam. Keys arrive within 2 hours during business hours (10AM–8PM).

2. My product key is not working? — Read the activation instructions in the product description.

3. I want to return? — Unused keys can be returned. Contact us for assistance.

1. What does this store offer?

We specialize in selling genuine license keys for Microsoft Operating Systems, Office products, Data Recovery software, and Antivirus solutions.

2. How do I know the products are genuine?

All our products are 100% genuine. We source directly from vendors and ensure online-registered keys are valid for existing or fresh installations.

3. Why are your prices so affordable?

We maintain low margins by sourcing directly from vendors and focusing on volume to offer competitive prices.

4. What is the buying process?

Select a product, add to cart, fill in your details, choose a payment method, and place the order. Your key arrives within seconds.

5. What payment options do you accept?

We accept UPI, Debit/Credit Cards, Net Banking, and Wallets via Razorpay.

6. How will I receive my product key?

Once payment is complete, you receive an email with subject 'Order Complete' containing your key and download link. We also send it via WhatsApp.

7. What if I don't receive the key?

Check your spam/junk folder. If still not received, contact us on WhatsApp and we'll resend immediately.

8. Can I get a refund if the key doesn't work?

Yes — refunds are allowed only when keys are unused/unactivated. Send us a screenshot of the error for assistance.

9. Do you offer volume discounts?

Yes! Purchase 5 or more license keys and get an additional 10% discount. Contact us before placing the order.